The worst experience I've ever had on alibaba - poor quality, poor communication, errors in samples, terrible service. 

I requested the product have specific design features for example embossed logo and sides when it arrived neither was completed and the agent said the manufacturing team forgot. There is no care in quality checking - items had corners peeling, they used double sided tape to put the box together saying in bulk sample will be different glue. They sent another sample after change requests with no packing protection so box arrived damaged. Really disappointing considering how long they have been in business. Then when I want a third and final sample they threw me around to two different staff - honestly worst experience ever. Can not recommend.